Responsible Gaming
Introduction
At True Fortune Casino, we are committed to promoting responsible gaming. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
If you feel your gambling is becoming a problem, we encourage you to seek help immediately. Support is available, and there is no shame in reaching out.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use True Fortune Casino. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not access our site.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or other essential expenses
- Hiding your gambling activity from family or friends
- Feeling anxious or irritable when trying to reduce or stop gambling
- Lying about the amount of time or money spent gambling
- Neglecting work, study, family, or social commitments due to gambling
- Borrowing money or using credit to fund gambling
- Gambling to escape problems or negative emotions
- Constantly thinking about gambling or planning your next session
- Needing to gamble with larger amounts to achieve the same excitement
If you recognize any of these signs in yourself, please seek help today.
Self-Help Tools
True Fortune Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you wish to deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Establish a limit on losses you are willing to accept during a gaming session.
- Reality Checks: Enable regular pop-up reminders during play to encourage you to take breaks and reflect on your gaming.
- Self-Exclusion: Take a break from gambling by excluding yourself from your account for a period you choose (minimum 24 hours to permanent).
- Account Closure: Request to permanently close your account if you wish to stop gambling entirely.
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you need help, the following organizations provide free, confidential support for problem gambling:
United Kingdom
- GamCare – Free counselling, information, and support for problem gamblers and their families
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme allowing you to exclude yourself from all UK-licensed online gambling operators
Website: www.gamstop.co.uk - Gamblers Anonymous – A peer support fellowship offering help to those affected by gambling
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help?
If you or someone you know is struggling with gambling, please reach out for support. Help is available, and recovery is possible.
Contact one of the support organizations listed above, or speak to a healthcare professional. You can also contact True Fortune Casino's customer support team to access self-exclusion or account closure options.
Remember: Asking for help is a sign of strength, not weakness. You don't have to face this alone.
Our Commitment
True Fortune Casino is committed to providing a safe, fair, and responsible gaming environment. We comply with all UK Gambling Commission regulations and are dedicated to protecting our players' wellbeing. If you have any concerns or questions about responsible gaming, please contact us at [email protected].